By accessing or using TherapyHelps, you agree to be bound by these terms. Our services are designed to connect you with professional therapists for informational and scheduling purposes. TherapyHelps does not provide medical advice or emergency services.
1. Use of Service
- You agree to provide accurate, current, and complete information during registration.
- You are responsible for maintaining the confidentiality of your account credentials.
- You agree to use the platform in a lawful manner and respect the dignity of all users and therapists.
2. User Responsibilities
You must be at least 18 years old to use this platform independently. If you are accessing services for a minor, you must be the legal guardian. You agree not to misuse the platform to harass, harm, or defraud others.
3. Health and Safety Disclaimer
TherapyHelps, its website, assessments, wellbeing check-ins, and matching tools do not provide a medical diagnosis and are not a substitute for emergency, crisis, psychiatric, or other urgent medical care. Assessment results are intended to help guide support and should not be used as the sole basis for a health decision.
If you believe that you or another person may be in immediate danger, at risk of self-harm, or experiencing a medical emergency, do not use the platform as your only source of help. Contact local emergency services, go to the nearest emergency department, or seek immediate support from a trusted person or crisis service.
4. Cancellations & Refunds
Please refer to our Refund & Cancellation Policy for detailed information regarding session cancellations and payment refunds.
5. Limitation of Liability
TherapyHelps acts as an intermediary. We are not liable for the clinical services provided by independent therapists. The platform is provided "as is" without warranty of any kind. In no event shall TherapyHelps be liable for indirect, incidental, or consequential damages.
6. Contact
For any questions regarding these terms, please contact us at [email protected].